The Centers for Medicare and Medicaid Services (CMS) is seeking public input to aid in the development of an initial set of business process performance indicators for all state Medicaid and Children’s Health Insurance Program (CHIP) programs.  CMS intends to begin collecting and reporting on indicators for individual experience with eligibility and enrollment and provider experience with enrollment and claims payment. This request for information seeks comment on which of the measures would be most meaningful, with specific focus on limiting the burden for states by using data that is already internally collected or would be easy to begin to collect by states.

Link: Information Request