The primary motive driving the commission and public-sector performance management in
general is the conviction that governments must improve their focus on producing results
that benefit the public, and also give the public confidence that government has produced
those results. The emphasis on process and compliance that has typified traditional publicsector
management has not been sufficient to make this happen. Therefore, governments
must change their approach. Public-sector management must become synonymous with
performance management.

A Performance Management Framework for State and Local Government